Crooked or jammed door
Garage door cable and off-track repair
Signs of a cable or track problem
- The door hangs lower on one side
- A lift cable is frayed, loose or snapped
- Rollers have popped out of the track
- The door jammed partway and won’t move
- Track sections are bent or pulling away from the wall
How it works
What to expect
- 1
Secure the door
We clamp and support the door so it can’t shift while we work.
- 2
Replace what’s damaged
New cables and drums as needed, rollers back in the track, and bent track straightened or replaced.
- 3
Balance and test
We check the springs, re-balance the door and test the opener’s travel and safety reverse.
Pricing
What affects the price
Every job gets a written price before any work starts.
- Whether one or both cables need replacing
- Damage to drums, rollers or track
- Panels bent when the door twisted
- A broken spring that let the cable come off
FAQ
Common questions
Why did my cable come off?
Usually a spring broke and the cable lost tension, the cable simply wore out, or something hit the door. We find the cause so it doesn’t happen again.
Can a door that came off its track be fixed, or do I need a new one?
Most can be repaired with new rollers, cables or track sections. If panels are badly bent, we’ll show you the damage and price both options.
Is it OK to use the door until you get here?
No. A door with a loose cable or rollers out of the track can fall. Leave it where it is and keep people and cars clear.
More services
We can help with that too
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Steel, carriage-house, modern and insulated Amarr® doors — measured, delivered and installed by our crew.
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Broken springs, snapped cables, off-track doors, noisy rollers and dented panels fixed fast.
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Quiet belt-drive and wall-mount openers with battery backup, Wi-Fi control and keypads.
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Ready for a door you’ll love?
Free estimates on new doors. Fast, honest repairs across London and nearby counties.